How do I provide feedback or lodge a complaint?
Centrecare prides itself on providing high quality services. Your comments assist us in maintaining or improving that level of quality and fully meeting the needs of our clients. Recording your feedback is one of the best ways to help us understand what we do well and where we can improve.
While at one of our branches, if you have a suggestion, compliment or complaint, please complete the Feedback form which is available at reception and place it in the Suggestions Box or hand to the Receptionist.
Alternatively, you may also wish to write or speak to the Manager at the branch you are attending.
You can also provide feedback here.